U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry.  U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the general public.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

 Under general supervision by a licensed dentist, perform general chairside and clinical functions related to patient dental care, as permitted by the Maryland COMAR regulation. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Performs intra-oral rinsing and aspiration procedure.

2. Retracts oral tissues including lips, cheeks, tongue, and flaps.

3. Places and removes materials for isolation of the dentition, provided the material is not retained by the dentition.

4. Checks for loose bands.

5. Provides oral hygiene instructions to patients.

6. Performs intra-oral photography. 

7. Exposes and process dental radiographs.

8. Taking impressions for mouth guards or diagnostic casts.

9. Orders, receives, and maintains inventory of clinical supplies and equipment. 

10. Cleans and maintains clinic equipment.  Cleans up disposable supplies after a procedure.

11. May enter data or schedule follow-ups as needed.

12. Performs infection control procedures.  Set-up disposable barriers; uses proper handling techniques for sharps.

13. Applying topical anesthesia.

14. Curing using a halogen light.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); one years’ related experience.  Related education may be substituted for experience on a year for year basis.

OTHER:

Employees in this job class must be CPR certified and are obligated to meet and maintain Maryland State requirements for dental radiography.

Required Knowledge / Skills / Abilities:

Thorough knowledge of the principles of dental assisting theory, technique, and practice. Skill in procedures using sit-down four-handed dentistry techniques. Skill in the use of dental instruments and equipment. Ability to wear and work in personal protective equipment. Ability to follow oral and written instructions.  Ability to communicate effectively orally and in writing.

PREFERRED KNOWLEDGE / SKILLS / ABILITIES: 

Spanish bilingual, Maryland State Expanded Functions or DANB national certification

ADDITIONAL CONDITIONS OF EMPLOYMENT:

Employees in this job class may be required to receive immunization to prevent illness due to exposure to blood borne pathogens.

This job description is designed to give an outline of what job duties are expected of this position.  As an outline it does not fully describe or limit the extent of the position’s duties.  UM FDSP Associates P.A. and its supervisors may amend the job description as it deems necessary, without advance notice.  The job description is not intended to create an employment contract and should not be construed as such.

U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry.  U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the general public.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

The Program Assistant provides multi-task clerical support for dental clinic operations.  The person in this position will schedule and confirm appointments and work directly with patients, residents, pre-doctoral students, and staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1.      Responsible for telephone coverage of the front desk, taking and distributing messages, and answering all callers’ questions.

2.      Review, log and track dental lab cases

3.      Manages schedules for faculty, students and residents

4.      Assist patients on grant and enroll in eligible grants

5.      Keep front desk clean and organized

6.      Manage hygiene recall system

7.      Keep schedule productive for all providers

8.      Transfers calls appropriately and use the electronic dental records to update patients’ arrival status throughout the visit.

9.      Performs Cashier responsibilities such as providing receipts of payments, reconcile all cash/checks/credit card receipts from the clinic at close of business day for deposit.

10.  Send new patient welcome emails

11.  Register and verify patient's insurance. Check if patient is eligible/active member of Maryland Healthy Smiles.

12.  Provides excellent customer service to patients arriving for appointments. Contacts faculty, students, and staff to inform them of patient arrival.

13.  Schedules appointments to accommodate patients; resolves scheduling conflicts and fits in emergency appointments.  Confirms appointments with patients for the next business day.

14.  Verifies contact information and that insurance or medical assistance are still in force.  Gets insurance pre-authorization of coverage.  Informs patient of today's charges and any previous balance due before any service is rendered. 

15.  Requests payment for any procedures in accordance with the University of Maryland Dental School's policies and procedures guidelines.   Responds to inquiries about patient's accounts. Requests payment when account is delinquent; may assist Patient Account Specialist to correct errors when necessary.

16.  Handles day-to-day payment transactions makes changes; receives checks; processes credit card transactions; issues receipts; validates parking.

17.  Processes and reconciles daily receipt with AxiUM daily ledger and deposit receipts into the night deposit box.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); 1 - 3 years’ related experience.  Related education may be substituted for experience on a year for year basis. 

Required Knowledge / Skills / Abilities:

Knowledge of standard office procedures; must be able to operate computers and other office machines, such as faxes, calculator, answering telephones, as well greeting visitors and so on.  Skill in filing documents according to alphabetic and numeric sequences; in operating manual and automated office equipment; Ability to apply close attention to detail in performing routine clerical tasks.  Ability to follow oral and written instructions.  Ability to maintain effective work relationships.

ADDITIONAL CONDITIONS OF EMPLOYMENT:

 This job description is designed to give an outline of what job duties are expected of this position.  As an outline it does not fully describe or limit the extent of the position’s duties.  UM FDSP Associates P.A. INC, and its supervisors may amend the job description as it deems necessary, without advance notice.  The job description is not intended to create an employment contract and should not be construed as such.

U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry.  U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the general public.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

The Program Assistant provides multi-task clerical support for dental clinic operations.  The person in this position will schedule and confirm appointments and work directly with patients, residents, pre-doctoral students, and staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1.      Responsible for telephone coverage of the front desk, taking and distributing messages, and answering all callers’ questions.

2.      Provides excellent customer service to patients arriving for appointments. Contacts faculty, students, and staff to inform them of patient arrival.

3.      Schedules appointments to accommodate patients; resolves scheduling conflicts and fits in emergency appointments. 

4.      Confirms appointments with patients for the next business day.

5.      Verifies contact information and that insurance or medical assistance are still in force. 

6.      Gets insurance pre-authorization of coverage. 

7.      Informs patient of today's charges and any previous balance due before any service is rendered. 

8.      Requests payment for any procedures in accordance with the University of Maryland Dental School's policies and procedures guidelines.   

9.      Responds to inquiries about patient's accounts.

10.  Requests payment when account is delinquent; may assist Patient Account Specialist to correct errors when necessary.

11.  Handles day-to-day payment transactions makes changes; receives checks; processes credit card transactions; issues receipts; validates parking.

12.  Processes and reconciles daily receipt with AxiUM daily ledger and deposit receipts into the night deposit box.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); 1 - 3 years’ related experience.  Related education may be substituted for experience on a year for year basis. 

Required Knowledge / Skills / Abilities:

Knowledge of standard office procedures; must be able to operate computers and other office machines, such as fax, calculator, answering telephones, as well greeting visitors and so on.  Skill in filing documents according to alphabetic and numeric sequences; in operating manual and automated office equipment; Ability to apply close attention to detail in performing routine clerical tasks.  Ability to follow oral and written instructions.  Ability to maintain effective work relationships.

ADDITIONAL CONDITIONS OF EMPLOYMENT:

This job description is designed to give an outline of what job duties are expected of this position.  As an outline it does not fully describe or limit the extent of the position’s duties.  UM FDSP Associates, and its supervisors may amend the job description as it deems necessary, without advance notice.  The job description is not intended to create an employment contract and should not be construed as such.

U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry.  U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the general public

U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry.  U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the general public.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

Under general supervision accurately and professionally clarifies and supports the administrative requirements of the various commercial patient dental insurance plans. Additionally, is accountable for a range of operational and administrative duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Investigate and research information to resolve dental insurance discrepancies.

2. Handle incoming calls including the processing of credit card payments over the phone.

3. Coordinate with Business Manager, Account Specialists, and Program Assistants the required dental insurance paperwork and dental x-ray documentation.

4. Contact the various dental insurance companies by phone to obtain missing or incomplete information so that accounts will be billed correctly.

5. Update Axium with new dental insurance plans as needed.

6. Verify patient dental insurance eligibility with numerous insurance companies including Medicaid.

7. Update patient dental insurance and personal information as needed.

8. Update third party liability through Medicaid to ensure the latest dental insurance revisions.

9. Obtain pre-authorizations from insurance companies to ensure patient is eligible for treatment prescribed by doctor.

10. Manage patient dental insurance plans and contracts including patient records, insurance templates, and master files.

11.  Rebill treatment and planned treatment to current insurance. 

12. Run insurance A/R report monthly.

13. Coordinate with dental providers to obtain necessary information (i.e. narratives, treatment notes) in order to submit accurate claims and to resolve disputes/appeals..

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry.  U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the general public.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

The Program Assistant provides multi-task clerical support for dental clinic operations.  The person in this position will schedule and confirm appointments and work directly with patients, residents, pre-doctoral students, and staff.

 ESSENTIAL DUTIES AND RESPONSIBILITIES:

 1.      Responsible for telephone coverage of the front desk, taking and distributing messages, and answering all callers’ questions.

2.      Provides excellent customer service to patients arriving for appointments. Contacts faculty, students, and staff to inform them of patient arrival.

3.      Schedules appointments to accommodate patients; resolves scheduling conflicts and fits in emergency appointments. 

4.      Confirms appointments with patients for the next business day.

5.      Verifies contact information and that insurance or medical assistance are still in force. 

6.      Gets insurance pre-authorization of coverage. 

7.      Informs patient of today's charges and any previous balance due before any service is rendered. 

8.      Requests payment for any procedures in accordance with the University of Maryland Dental School's policies and procedures guidelines.   

9.      Responds to inquiries about patient's accounts.

10.  Requests payment when account is delinquent; may assist Patient Account Specialist to correct errors when necessary.

11.  Handles day-to-day payment transactions makes changes; receives checks; processes credit card transactions; issues receipts; validates parking.

12.  Processes and reconciles daily receipt with AxiUM daily ledger and deposit receipts into the night deposit box.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); 1 - 3 years’ related experience.  Related education may be substituted for experience on a year for year basis. 

Required Knowledge / Skills / Abilities:

Knowledge of standard office procedures; must be able to operate computers and other office machines, such as fax, calculator, answering telephones, as well greeting visitors and so on.  Skill in filing documents according to alphabetic and numeric sequences; in operating manual and automated office equipment; Ability to apply close attention to detail in performing routine clerical tasks.  Ability to follow oral and written instructions.  Ability to maintain effective work relationships.

ADDITIONAL CONDITIONS OF EMPLOYMENT:

This job description is designed to give an outline of what job duties are expected of this position.  As an outline it does not fully describe or limit the extent of the position’s duties.  UM FDSP Associates, and its supervisors may amend the job description as it deems necessary, without advance notice.  The job description is not intended to create an employment contract and should not be construed as such.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

Under direct and indirect supervision, assists in providing administrative, data management, and reporting support for clinic operations. The position ensures compliance with UMB and HRSA requirements and supports grant-related activities for the Ryan White Programs. The individual will assume responsibility for managing and supervising clinic operations when the Director is absent, ensuring continuity of services, oversight of staff, and adherence to clinic policies and procedures.

Key Duties and Responsibilities

• Ensure compliance with UMB and HRSA policies and procedures
• Create data collection reports for clinic operations in UMB, School of Dentistry software program
• Assess and approve necessary client data to determine eligibility for grant services and update annually
• Ensure all required data elements are accurately documented
• Submitting various grant required reports into Baltimore City’s HRSA CAREWare system effectively for data management and reporting for the Ryan White Program
• Maintain and update statistical data such as grant required performance measures, oral health care services provided, and outcome of interventions
• Assist in resolving insurance, billing and aging accounts receivable
• Meet grant deadlines for monthly, quarterly and yearly deliverables
• Develop strategies for Clinic Quality Management projects and attend committee meetings
• Assist in problem-solving and continuous clinic improvement
• Collect and present grant required data for fiscal annual audits
• Creates professional letter templates for communicating changes in the PLUS CLINIC using patient -friendly language aligned with healthcare communication best practices that can be customized.
• Assists with review of EHR documentation to ensure compliance with regulatory requirements, internal policies, and documentation standards, identifying discrepancies and recommending corrections as needed.
•  Assists with procurement of clinic supplies/ clinical equipment/ office supplies/ Testing kits for clinic and HIV testing.
• The individual will be responsible for tracking the use of funds and managing referral records.

This includes documentation of expenditures, logging referrals into chart and be able to retrievable for data, monitoring referral status, following up as needed and ensuring all information is recorded accurately and on time. he person will be responsible for tracking the use of funds and managing referral records. This includes documenting all expenditures, reconciling balances, logging referrals, monitoring referral status, following up as needed, and ensuring all information is recorded accurately and on time.

 Qualifications (optional)

• Education: Bachelor’s degree preferred
• Experience: Experience in dental or healthcare, grant administration, data management or clinic operations preferred
• Skills:
• Strong attention to detail and data accuracy
• Knowledge of excel and data reporting software
• Organizational and time management skills
• Ability to work independently and collaboratively
• Demonstrated ability to manage multiple projects and consistently meet deadlines
• Demonstrated ability to create clear, well-structured documents for professional and healthcare audiences.

 ADDITIONAL CONDITIONS OF EMPLOYMENT:

This job description is designed to give an outline of what job duties are expected of this position.  As an outline it does not fully describe or limit the extent of the position’s duties.  UM FDSP Associates, and its supervisors may amend the job description as it deems necessary, without advance notice.  The job description is not intended to create an employment contract and should not be construed as such.

U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry.  U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the general public.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

Under general supervision by a licensed dentist, perform general chairside and clinical functions related to patient dental care, as permitted by the Maryland COMAR regulation. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Performs intra-oral rinsing and aspiration procedure.

2. Retracts oral tissues including lips, cheeks, tongue, and flaps.

3. Places and removes materials for isolation of the dentition, provided the material is not retained by the dentition.

4. Checks for loose bands.

5. Provides oral hygiene instructions to patients.

6. Performs intra-oral photography. 

7. Exposes and process dental radiographs.

8. Taking impressions for mouth guards or diagnostic casts.

9. Orders, receives, and maintains inventory of clinical supplies and equipment. 

10. Cleans and maintains clinic equipment.  Cleans up disposable supplies after a procedure.

11. May enter data or schedule follow-ups as needed.

12. Performs infection control procedures.  Set-up disposable barriers; uses proper handling techniques for sharps.

13. Applying topical anesthesia.

14. Curing using a halogen light.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); one years’ related experience.  Related education may be substituted for experience on a year for year basis.

OTHER:

Employees in this job class must be CPR certified and are obligated to meet and maintain Maryland State requirements for dental radiography.

Required Knowledge / Skills / Abilities:

Thorough knowledge of the principles of dental assisting theory, technique, and practice. Skill in procedures using sit-down four-handed dentistry techniques. Skill in the use of dental instruments and equipment. Ability to wear and work in personal protective equipment. Ability to follow oral and written instructions.  Ability to communicate effectively orally and in writing.

ADDITIONAL CONDITIONS OF EMPLOYMENT:

Employees in this job class may be required to receive immunization to prevent illness due to exposure to blood borne pathogens.

This job description is designed to give an outline of what job duties are expected of this position.  As an outline it does not fully describe or limit the extent of the position’s duties.  UM FDSP Associates P.A. and its supervisors may amend the job description as it deems necessary, without advance notice.  The job description is not intended to create an employment contract and should not be construed as such.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

The Business Manager reports to the Senior Business Manager.  The Business Manager will lead the clinical operations by overseeing core business functions related to accounts receivable, payable, and purchases. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1.      Manages central administrative functions in compliance with organization policy and principles of practice management. 

2.      Oversees accounts receivable, collections and related business functions.    May audit patient charts to ensure balances are accurate and charged correctly

3.      May serve as liaison to internal departments such as information technology, facilities management or environmental health and safety.

4.      Assigned to special projects such as IT project implementations, writing new procedures.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

Bachelor’s degree in a related field and two years of experience in a fee for service operation.  At least one year experience supervising and training employees.  Additional experience may be substituted for some or all the education requirements. Excellent oral and written communications skills.  A working knowledge of Excel and Word software.  Knowledge of enterprise-wide computer applications.

Required Knowledge / Skills / Abilities:

Ability to independently perform specialized tasks following stated procedures.  Skill in applying basic analytical skills to problems where clear precedent may not exist.  Thorough knowledge of and skill in applying office practices and procedures, principles of office management and supervision.  Skill in planning and coordinating clerical work; in motivating and providing guidance and instruction to clerical personnel.  Ability to interpret and apply departmental policies and procedures to everyday situations.  Ability

to establish and evaluate clerical methods and procedures; to negotiate resolutions to scheduling and procedural problems; to communicate effectively both orally and in writing; to establish and maintain effective work relationships.

ADDITIONAL CONDITIONS OF EMPLOYMENT:

Incumbents must be available as dictated by the business needs of the programs.

 This job description is designed to give an outline of what job duties are expected of this position.  As an outline it does not fully describe or limit the extent of the position’s duties.  UM FDSP and its supervisors may amend the job description as it deems necessary, without advance notice.  The job description is not intended to create an employment contract and should not be construed as such.

SUMMARY:

U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry.  U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the general public.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

Under general supervision by a licensed dentist, perform general chairside and clinical functions related to patient dental care, as permitted by the Maryland COMAR regulation. 

 ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Performs intra-oral rinsing and aspiration procedure.

2. Retracts oral tissues including lips, cheeks, tongue, and flaps.

3. Places and removes materials for isolation of the dentition, provided the material is not retained by the dentition.

4. Checks for loose bands.

5. Provides oral hygiene instructions to patients.

6. Performs intra-oral photography. 

7. Exposes and process dental radiographs.

8. Taking impressions for mouth guards or diagnostic casts.

9. Orders, receives, and maintains inventory of clinical supplies and equipment. 

10. Cleans and maintains clinic equipment.  Cleans up disposable supplies after a procedure.

11. May enter data or schedule follow-ups as needed.

12. Performs infection control procedures.  Set-up disposable barriers; uses proper handling techniques for sharps.

13. Applying topical anesthesia.

14. Curing using a halogen light.

 Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); one years’ related experience.  Related education may be substituted for experience on a year for year basis.

OTHER:

Employees in this job class must be CPR certified and are obligated to meet and maintain Maryland State requirements for dental radiography.

Required Knowledge / Skills / Abilities:

Thorough knowledge of the principles of dental assisting theory, technique, and practice. Skill in procedures using sit-down four-handed dentistry techniques. Skill in the use of dental instruments and equipment. Ability to wear and work in personal protective equipment. Ability to follow oral and written instructions.  Ability to communicate effectively orally and in writing.

 ADDITIONAL CONDITIONS OF EMPLOYMENT:

Employees in this job class may be required to receive immunization to prevent illness due to exposure to blood borne pathogens.

 This job description is designed to give an outline of what job duties are expected of this position.  As an outline it does not fully describe or limit the extent of the position’s duties.  UM FDSP Associates P.A. and its supervisors may amend the job description as it deems necessary, without advance notice.  The job description is not intended to create an employment contract and should not be construed as such.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.

• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.

• Retirement: 401(k) with a competitive employer match of up to 6%.

• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

Under supervision of clinic manager, provides preventative dental care and demonstrates good oral hygiene practices for patients.  Works closely with dentists, residents, supervisors and specialty care coordinator to provide full quality care to their patient population. 

Responsibilities/Duties

• Provides preventive maintenance dental care.
• Performs periodontal therapy.
• Exposes digital radiographs and expose and develop pantographic film and bitewings when necessary.
• Trains patient in oral hygiene care.
• Maintains a recall system for patients.
• Assists dentist in identifying the dental needs of patients.
• Places sealants on teeth.
• Maintains implants.
• Performs oral inspections and fill out quality assessment forms to be routed to the specialty care coordinator when necessary.
• Updates medical histories.
• Supports other hygienists in department, when time permits by: treating patients, assisting with the set up or breakdown of operatories, retrieving or ordering instruments, supplies or charts.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

Required Skills

Thorough knowledge of the principles of Hygiene theory, technique, and practice. Skill in the use of dental instruments and equipment. Ability to wear and work in personal protective equipment. Ability to follow oral and written instructions.  Ability to communicate effectively and give particular attention to patients individual needs.

Required Education

Registered Dental Hygienist with current licensure by the State of Maryland

Required Qualifications

All candidates must be RDH and, or RDH, BS and CPR Certified and remain certified with renewal every two years thereafter.

Details

Employees in this job class may be required to receive immunization to prevent illness due to exposure to blood borne pathogens.