We offer paid vacation, sick leave, personal days, and 12 Federal paid holidays. Additionally, we offer medical, dental, vision, short term disability, long term disability, and life insurance benefits.  We also offer 401K with an employer match up to six percent. Hours of operation are Monday thru Friday with no weekends.

Under limited supervision, provides patient support for clinical dental treatment and financial administrative assistance.  Will act as a liaison between patients, staff, students, residents, and faculty.  Conducts a variety of administrative tasks related to the efficient operation of the Pediatric Dentistry program and is an adjunct to the patients, insurance, and business team.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

1.      Acts as a patient advocate, acquainting patients with policies and procedures relevant to their care while providing excellent customer service to them internally and externally regarding information, treatment, and financial matters

2.      Provides individualized coordination of care in the operating room at UMMC and UMROI.

3.      Serve as dental assistant for OR cases scheduled at UMMC and UMROI.

4.      Meets with Residents on a regular basis to assist with patient management to enhance the UMSOD experience

5.      Quarterly reviews of patient charts to ensure proper procedure and protocol are being followed by providers

6.      Communicates regularly with Office Manager regarding patient issues and concerns

7.      Coordinates with Office Manager and CIS staff for insurance related documentation and radiographs

8.      Manages all in-process treatment to ensure timeliness of treatment progression

EDUCATION:

High school diploma or general education degree (GED); some college preferred. 

Candidate must possess dental knowledge or extensive dental experience. Maryland Radiology License, Certified Dental Assistant  required. Expanded Functions/DANB certification preferred. Additional dental assisting credentials as applicable. Knowledge of Microsoft Excel and Word computer programs required.  Excellent oral and written communication skills as well as a professional demeanor. 

REQUIRED KNOWLEDGE/SKILLS/ABILITIES:

·         Ability to work independently under minimal supervision

·         Ability to problem solve

·         Strong organizational skills and able to execute multiple assignments under specific time constraints

·         Ability to prioritize daily tasks as well as manage new projects

·         Effective oral and written communication skills

·         Ability to establish and maintain effective work relationships

·         Autonomous

·         Self-directed

·         Strong work ethic

·         Excellent management of patient’s treatment plan

·         Articulate and empathetic presentation skills

ADDITIONAL CONDITIONS OF EMPLOYMENT:

All candidates must be available as dictated by the needs of the Pediatric Dentistry program.

This job description is designed to give an outline of what job duties are expected of the position of Treatment Coordinator but is not limited to the extent of the position’s duties.  UM FDSP and its supervisors may amend the job description as it deems necessary and without notice. The job description is not intended to create an employment contract and should not be construed as such.

U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry.  U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the general public.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

Reporting directly to the Business Manager, the candidate will work with necessary members of the business team and clinic providers to reconcile and maintain all patient accounts receivables and monitor all collections of patient and dental insurance payments. The successful candidate will support the administrative needs of patient dental insurance plans by ensuring the coordination of dental benefits are accurate and considered as part of the financial planning.

Responsible for a variety of operational and administrative duties, such as serving as a liaison between dental insurance carriers, dental staff and faculty and dental patients to resolve any concerns and maintain a positive working relationship. The successful candidate will have a strong attention to detail while providing support to the dental patients, dental insurance and dental business team. You will always work under tight deadlines while ensuring confidentiality.  

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1.      Monitor, review and reconcile patient accounts. Review patient statements, as necessary. Will be necessary to review outstanding balances on both patient side and insurance side.

2.      Handles all account correspondence for assigned clinic. May contact patient directly for past due balance, payment plans, or to collect coinsurance or private pay amounts.

3.      Set up and modify patient payment plans

4.      Address account adjustments.

5.      Audit patient records to ensure balances are accurate and charged correctly

6.      Meet with patients and/or providers to process forms, review accounts, establish payment plans, answer questions regarding balances (insurance and/or private pay)

7.      Communicate with Business Manager regarding patient issues and collections.

8.      Coordinate with Business Managers and front desk staff for insurance-required documentation and paperwork/x-rays

9. Communicates and works with Patient Care Coordinator regarding the inactivation of accounts and offers suggestions on how to proceed to close the case or resolve the problem.

10.  Back up for the Patient Care Coordinator position

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); 3 years’ related billing experience, preferably in a dental office setting.  Related education may be substituted for experience on a year for year basis. 

Required Knowledge / Skills / Abilities:

Ability to independently perform specialized tasks.  Skill in applying basic analytical skills to problems where clear precedent may not exist.  Skill in organizing and executing multiple assignments under specific time constraints.  Ability to communicate effectively orally and in writing.  Ability to handle sensitive and confidential matters with discretion and tact.

ADDITIONAL CONDITIONS OF EMPLOYMENT:

This job description is designed to give an outline of what job duties are expected of this position.  As an outline it does not fully describe or limit the extent of the position’s duties.  UM FDSP Associates P.A.  and its supervisors may amend the job description as it deems necessary, without advance notice.  The job description is not intended to create an employment contract and should not be construed as such.

U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry.  U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the public.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

A medical billing coordinator will ensure the appropriate appointments are made for the specialty providers, verifying insurance and making sure the appropriate referrals are attached to the visits, handle pre-authorizations for physical therapy, prescriptions and radiology requests (MRI & CBCT), and ensure all pre-operative results are received prior to surgery dates. 

Medical billing will include  reviewing patient medical records to accurately assign standardized codes for diagnoses, procedures, and services, then submitting claims to insurance companies and patients to ensure healthcare providers receive proper payment. Key responsibilities include managing electronic records, verifying insurance, following up on denied claims, and maintaining patient data confidentiality while collaborating with both patients and insurance providers. 

Key Responsibilities:

• Medical Billing: 

Preparing and submitting medical claims, ensuring correct codes have been assigned for claims and preauthorizations to insurance companies and patients for services rendered. 

Verifying necessary referrals for prescriptions, PT, and radiology needs.

• Insurance & Payment Management: 

Verifying insurance coverage, processing payments, and tracking outstanding balances working long side the business manager.

• Claim/Preauthorization AR: 

Investigating and resolving denied or partially paid claims, correcting errors, and resubmitting for payment. 

• Patient Communication: 

Answering inquiries from patients regarding their bills and insurance.

Acts as a liaison and first contact between patients and their health providers as well as with other health providers and pharmacists.

• Record Keeping: 

Maintaining organized, accurate, and confidential electronic health records (EHR). 

 Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); two years’ related experience as a medical billing specialist.  Must be a Certified Medical Billing Professional

Required Knowledge / Skills / Abilities:

 Essential Skills:

• Knowledge of Coding Systems: Proficiency with ICD, CPT, and HCPCS codes. 
• Medical Terminology: Strong understanding of medical terms, anatomy, physiology, and treatments. 
• Computer & EHR Software Proficiency: Ability to navigate electronic health record systems and coding software. 
• Attention to Detail: Critical for spotting and correcting errors in patient records and claims. 
• Communication Skills: Effectively communicating with patients, providers, and insurance company representatives. 
• Organizational Skills: Managing and organizing patient data and documents efficiently. 
• Discretion: Upholding patient privacy and complying with HIPAA regulations.

ADDITIONAL CONDITIONS OF EMPLOYMENT:

Employees in this job class may be required to receive immunization to prevent illness due to exposure to blood borne pathogens.

This job description is designed to give an outline of what job duties are expected of this position.  As an outline it does not fully describe or limit the extent of the position’s duties.  UM FDSP Associates P.A., and its supervisors may amend the job description as it deems necessary, without advance notice.  The job description is not intended to create an employment contract and should not be construed as such.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

The Clinic Coordinator is responsible for the day-to-day operations of the assigned clinic area that includes coordination of resident/student operational needs, coordinate clinical activities and needs with clinical and administrative staff, ordering clinical and laboratory supplies, and participation in instructional presentations to staff and residents. Works collaboratively with management and dental assistant teams within the division and within the department to coordinate the efficient and effective daily operations of the assigned clinical and laboratory areas with consideration of the overall clinical operational needs among departmental components.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Contributes to the clinical and administrative coordination of patient, staff, faculty, and resident schedules.

2. Supports the implementation of policies for patient services, inventory control, and equipment maintenance.

3. Identifies issues and problems regarding clinic policies and procedures. Develops and implements solutions.

4. Gathers data for use in the design of the clinic operating budget.

5. Develops and implements training programs for dental assisting students that support the functions of the division and the department including the recruitment of potential future dental assistants.

6. Assists in the orientation of students, residents, or faculty of clinical policies including the use of aseptic technique and the proper use and care of operatories, instruments, and clinical equipment.

7. Ensures the timely ordering of clinical supplies, laboratory supplies, materials, implants and implant components and equipment.

8. Monitors inventory levels, accounts and assigned budgets. Interacts with manufacturing, supply, equipment and sales representatives for pricing information for the purchase of equipment, instruments, and supplies required by clinic operations.

9. Verifies procedure/treatment codes as to the accuracy as they pertain to patient treatment per ADA coding and compares that to laboratory orders submitted or implant and component orders requested.

10. Interacts with manufacturing, supply, equipment and sales representatives for pricing information for the purchase of equipment, instruments, and supplies required by prosthodontic clinic operations.

11.  Ensures compliance with Federal, State, and University rules and regulations including disease prevention and infection control. Orient and train Post Graduate Residents, Pre-doctoral students and dental assistants to comply and meet standards established with CDC requirements in regard Infection Control in a clinical setting.

12.  Serves as Scheduling Coordinator in regard to Undergraduate Students Prosthodontic Surgical and Prosthetic Restorative Assist. Assigning D3 and D4 students to prosthetic procedures according to required points needed for grades.

13. May supervise clinical and administrative staff members in the performance of duties related to general operations of the prosthodontic clinic.

14. May conduct annual performance reviews, educational plans, and corrective action/disciplinary action as needed.

15. May participate in didactic presentations related to clinical assisting techniques.

16. Perform dental assistant duties as assigned.

17. Perform other related duties as assigned. Specific duties and responsibilities may vary based upon individual clinic needs.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

Bachelor’s degree in related field. Specialization in dentistry preferred. Five (5) years as a clinical technician. For a specialty clinic, two (2) years must have been in the area of specialty. Prefer at least one (1) year in coordination work or clerical support services. Applicable certifications/licensure in the specialty area by the Maryland State/national regulatory agency/organization. May substitute years of experience for the education requirement

Required Knowledge / Skills / Abilities:

Comprehensive knowledge of the theories, principles, techniques, and practices for the specialty area.     Skill in procedures (related to specialty) and in the use of instruments and equipment. Ability to wear and work in personal protective equipment. Ability to communicate effectively orally and in writing and present ideas clearly and concisely.

 Ability to train, supervise and evaluate clinic personnel. Must be able to establish and maintain effective working relationships and handle sensitive material with discretion.

Ability to follow written and oral instructions and possess strong organizational skills.

Well-developed interpersonal skills and the ability to effectively relate to peers, faculty and staff, is a necessity. Work collaboratively and possess ability to motivate and encourage staff.

ADDITIONAL CONDITIONS OF EMPLOYMENT:

Employees in this job class may be required to receive immunization shots to prevent illness due to exposure to bloodborne pathogens.

 Overtime, weekend, on-call and shift work may be required.

This job description is designed to give an outline of what job duties are expected of this position.  As an outline it does not fully describe or limit the extent of the position’s duties.  UM FDSP Associates P.A. and its supervisors may amend the job description as it deems necessary, without advance notice.  The job description is not intended to create an employment contract and should not be construed as such.

U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry.  U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the general public.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

Under general supervision, performs accounting clerical or bookkeeping tasks to support accounts payable/receivable, and/or other accounting related functions.  Posts journal entries, processes payments or deposits, and verifies accuracy of data.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Places and removes rubber dams, matrix bands, and/or retraction cords.

2. Applies topical anesthesia, fluoride, and desensitizing agents as instructed by a dentist.

3. Removes excess cement.

4. Maintenance of Implant kits

5. Prepares impressions for study models.

6. Prepares, places, and removes temporary crowns.

7. Constructs athletic mouth guards and customized trays.

8. Performs vitality tests.

9. Prepares and fits stainless steel crowns.

10. Removes sutures.

11. Removes and places subsequent periodontal dressing.

12. Dries root canals.

13. Etches teeth.

14. Performs all the duties of a Dental Assistant, Radiology-Certified.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); two years’ prior experience as a Dental Assistant.  Related education may be substituted for experience on a year for year basis.

OTHER:

Employees in this job class must be CPR certified and are obligated to meet and maintain Maryland State Radiology License, National Certification, and Maryland State requirements for dental assisting and dental radiography. Dental Assistant will also be required to be medically fit tested to wear N9 mask.

Required Knowledge / Skills / Abilities:

Thorough knowledge of the principles of dental assisting theory, technique, and practice. Skill in procedures using sit-down four-handed dentistry techniques. Skill in the use of dental instruments and equipment. Ability to wear and work in personal protective equipment. Ability to follow oral and written instructions.  Ability to communicate effectively orally and in writing.

U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry.  U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the general public.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

Under general supervision by a licensed dentist, perform general chairside and clinical functions related to patient dental care, as permitted by the Maryland COMAR regulation. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Performs intra-oral rinsing and aspiration procedure.

2. Retracts oral tissues including lips, cheeks, tongue, and flaps.

3. Places and removes materials for isolation of the dentition, provided the material is not retained by the dentition.

4. Checks for loose bands.

5. Provides oral hygiene instructions to patients.

6. Performs intra-oral photography. 

7. Exposes and process dental radiographs.

8. Taking impressions for mouth guards or diagnostic casts.

9. Orders, receives, and maintains inventory of clinical supplies and equipment. 

10. Cleans and maintains clinic equipment.  Cleans up disposable supplies after a procedure.

11. May enter data or schedule follow-ups as needed.

12. Performs infection control procedures.  Set-up disposable barriers; uses proper handling techniques for sharps.

13. Applying topical anesthesia.

14. Curing using a halogen light.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); one years’ related experience.  Related education may be substituted for experience on a year for year basis.

OTHER:

Employees in this job class must be CPR certified and are obligated to meet and maintain Maryland State requirements for dental radiography.

Required Knowledge / Skills / Abilities:

Thorough knowledge of the principles of dental assisting theory, technique, and practice. Skill in procedures using sit-down four-handed dentistry techniques. Skill in the use of dental instruments and equipment. Ability to wear and work in personal protective equipment. Ability to follow oral and written instructions.  Ability to communicate effectively orally and in writing.

ADDITIONAL CONDITIONS OF EMPLOYMENT:

Employees in this job class may be required to receive immunization to prevent illness due to exposure to blood borne pathogens.

This job description is designed to give an outline of what job duties are expected of this position.  As an outline it does not fully describe or limit the extent of the position’s duties.  UM FDSP Associates P.A. and its supervisors may amend the job description as it deems necessary, without advance notice.  The job description is not intended to create an employment contract and should not be construed as such.

U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry.  U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the general public. 

Under general supervision, provides clinical support services involving distribution, collection, and storage of medical supplies and equipment.  Interacts with students, faculty and staff to ensure prompt and accurate order fulfillment.  Responsible for keeping needed supplies in stock and organized.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1.      Receives instrument cassettes from Central Sterile Unit (CSU) and distributes to students and faculty.

2.      Logs instruments in and out using manual or bar code system.  Enters and retrieves data from computerized database.

3.      Receives, inspects, and verifies return of all contaminated instruments. Initiates procedures regarding missing or damaged instruments.

4.      Conducts physical inventory and orders supplies to maintain adequate inventory levels in dispensary and in laboratories.  Receives, unpacks, labels, and places supplies in proper order on shelves or cluster cabinets.  Rotates stock, monitors expiration dates.

5.      Maintains and updates logs and records of supply transactions.  Compiles and files documents such as packing slips, purchase requisitions, and vendor information.

6.      Maintains supplies kept in patient education rooms such as forms, pamphlets, and tools used in demonstrating proper dental hygiene.

7.      Distributes lab coats, patient charts, small equipment, and other supplies to chairside.

8.      Observes UMB/FDSP precautions regarding the handling of infectious waste.

9.      Performs a variety of routine clerical duties such as answering phones, taking and relaying information, and filing.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); 1 years’ related experience. 

Required Knowledge / Skills / Abilities:

Ability to perform basic arithmetic calculations. Ability to follow oral and written instructions.  Ability to communicate effectively orally and writing.  Ability to perform extensive standing and walking. Ability to push and pull carts of supplies to make deliveries around the building.  Ability to lift, stock shelves, and load carts of supplies and equipment.  Ability to maintain accurate and up-to-date records and logs.  Ability to wear and work in personal protective equipment.

ADDITIONAL CONDITIONS OF EMPLOYMENT:

Employees in this job class may be required to receive immunization to prevent illness due to exposure to bloodborne pathogens.

Overtime, weekend, on-call and shift work may be required.

This job description is designed to give an outline of what job duties are expected of this position.  As an outline it does not fully describe or limit the extent of the position’s duties.  UM FDSP Associates P.A. and its supervisors may amend the job description as it deems necessary, without advance notice.  The job description is not intended to create an employment contract and should not be construed as such.

U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry.  U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the general public.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

Under general supervision by a licensed dentist, perform general chairside and clinical functions related to patient dental care, as permitted by the Maryland COMAR regulation. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Performs intra-oral rinsing and aspiration procedure.

2. Retracts oral tissues including lips, cheeks, tongue, and flaps.

3. Places and removes materials for isolation of the dentition, provided the material is not retained by the dentition.

4. Checks for loose bands.

5. Provides oral hygiene instructions to patients.

6. Performs intra-oral photography. 

7. Exposes and process dental radiographs.

8. Taking impressions for mouth guards or diagnostic casts.

9. Orders, receives, and maintains inventory of clinical supplies and equipment. 

10. Cleans and maintains clinic equipment.  Cleans up disposable supplies after a procedure.

11. May enter data or schedule follow-ups as needed.

12. Performs infection control procedures.  Set-up disposable barriers; uses proper handling techniques for sharps.

13. Applying topical anesthesia.

14. Curing using a halogen light.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); one years’ related experience.  Related education may be substituted for experience on a year for year basis.

OTHER:

Employees in this job class must be CPR certified and are obligated to meet and maintain Maryland State requirements for dental radiography.

Required Knowledge / Skills / Abilities:

Thorough knowledge of the principles of dental assisting theory, technique, and practice. Skill in procedures using sit-down four-handed dentistry techniques. Skill in the use of dental instruments and equipment. Ability to wear and work in personal protective equipment. Ability to follow oral and written instructions.  Ability to communicate effectively orally and in writing.

ADDITIONAL CONDITIONS OF EMPLOYMENT:

Employees in this job class may be required to receive immunization to prevent illness due to exposure to blood borne pathogens.

This job description is designed to give an outline of what job duties are expected of this position.  As an outline it does not fully describe or limit the extent of the position’s duties.  UM FDSP Associates P.A. and its supervisors may amend the job description as it deems necessary, without advance notice.  The job description is not intended to create an employment contract and should not be construed as such.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

The Business Manager reports to the Senior Business Manager.  The Business Manager will lead the clinical operations by overseeing core business functions related to accounts receivable, payable, and purchases. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1.      Manages central administrative functions in compliance with organization policy and principles of practice management. 

2.      Oversees accounts receivable, collections and related business functions.    May audit patient charts to ensure balances are accurate and charged correctly

3.      May serve as liaison to internal departments such as information technology, facilities management or environmental health and safety.

4.      Assigned to special projects such as IT project implementations, writing new procedures.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

Bachelor’s degree in a related field and two years of experience in a fee for service operation.  At least one year experience supervising and training employees.  Additional experience may be substituted for some or all the education requirements. Excellent oral and written communications skills.  A working knowledge of Excel and Word software.  Knowledge of enterprise-wide computer applications.

Required Knowledge / Skills / Abilities:

Ability to independently perform specialized tasks following stated procedures.  Skill in applying basic analytical skills to problems where clear precedent may not exist.  Thorough knowledge of and skill in applying office practices and procedures, principles of office management and supervision.  Skill in planning and coordinating clerical work; in motivating and providing guidance and instruction to clerical personnel.  Ability to interpret and apply departmental policies and procedures to everyday situations.  Ability

to establish and evaluate clerical methods and procedures; to negotiate resolutions to scheduling and procedural problems; to communicate effectively both orally and in writing; to establish and maintain effective work relationships.

ADDITIONAL CONDITIONS OF EMPLOYMENT:

Incumbents must be available as dictated by the business needs of the programs.

 This job description is designed to give an outline of what job duties are expected of this position.  As an outline it does not fully describe or limit the extent of the position’s duties.  UM FDSP and its supervisors may amend the job description as it deems necessary, without advance notice.  The job description is not intended to create an employment contract and should not be construed as such.