U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry.  U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the general public.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

The Program Assistant provides multi-task clerical support for dental clinic operations.  The person in this position will schedule and confirm appointments and work directly with patients, residents, pre-doctoral students, and staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1.      Responsible for telephone coverage of the front desk, taking and distributing messages, and answering all callers’ questions.

2.      Provides excellent customer service to patients arriving for appointments. Contacts faculty, students, and staff to inform them of patient arrival.

3.      Schedules appointments to accommodate patients; resolves scheduling conflicts and fits in emergency appointments. 

4.      Confirms appointments with patients for the next business day.

5.      Verifies contact information and that insurance or medical assistance are still in force. 

6.      Gets insurance pre-authorization of coverage. 

7.      Informs patient of today's charges and any previous balance due before any service is rendered. 

8.      Requests payment for any procedures in accordance with the University of Maryland Dental School's policies and procedures guidelines.   

9.      Responds to inquiries about patient's accounts.

10.  Requests payment when account is delinquent; may assist Patient Account Specialist to correct errors when necessary.

11.  Handles day-to-day payment transactions makes changes; receives checks; processes credit card transactions; issues receipts; validates parking.

12.  Processes and reconciles daily receipt with AxiUM daily ledger and deposit receipts into the night deposit box.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); 1 - 3 years’ related experience.  Related education may be substituted for experience on a year for year basis. 

Required Knowledge / Skills / Abilities:

Knowledge of standard office procedures; must be able to operate computers and other office machines, such as fax, calculator, answering telephones, as well greeting visitors and so on.  Skill in filing documents according to alphabetic and numeric sequences; in operating manual and automated office equipment; Ability to apply close attention to detail in performing routine clerical tasks.  Ability to follow oral and written instructions.  Ability to maintain effective work relationships.

SUMMARY:

U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry.  U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the general public.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

The Program Assistant provides multi-task clerical support for dental clinic operations.  The person in this position will schedule and confirm appointments and work directly with patients, residents, pre-doctoral students, and staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1.      Responsible for telephone coverage of the front desk, taking and distributing messages, and answering all callers’ questions.

2.      Provides excellent customer service to patients arriving for appointments. Contacts faculty, students, and staff to inform them of patient arrival.

3.      Schedules appointments to accommodate patients; resolves scheduling conflicts and fits in emergency appointments. 

4.      Confirms appointments with patients for the next business day.

5.      Verifies contact information and that insurance or medical assistance are still in force. 

6.      Gets insurance pre-authorization of coverage. 

7.      Informs patient of today's charges and any previous balance due before any service is rendered. 

8.      Requests payment for any procedures in accordance with the University of Maryland Dental School's policies and procedures guidelines.   

9.      Responds to inquiries about patient's accounts.

10.  Requests payment when account is delinquent; may assist Patient Account Specialist to correct errors when necessary.

11.  Handles day-to-day payment transactions makes changes; receives checks; processes credit card transactions; issues receipts; validates parking.

12.  Processes and reconciles daily receipt with AxiUM daily ledger and deposit receipts into the night deposit box.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); 1 - 3 years’ related experience.  Related education may be substituted for experience on a year for year basis. 

Required Knowledge / Skills / Abilities:

Knowledge of standard office procedures; must be able to operate computers and other office machines, such as fax, calculator, answering telephones, as well greeting visitors and so on.  Skill in filing documents according to alphabetic and numeric sequences; in operating manual and automated office equipment; Ability to apply close attention to detail in performing routine clerical tasks.  Ability to follow oral and written instructions.  Ability to maintain effective work relationships.

U.M. FDSP Associates, P.A. is a non-profit corporation based in the University of Maryland School of Dentistry. The purpose of UM FDSP is to engage in the practice of dentistry for patients of the School of Dentistry, to improve the quality of dental education at the school through the operation and maintenance of dental service.

The Program Assistant provides multi-task clerical support for dental clinic operations specific to the PLUS Clinic. The person in this position will schedule and confirm appointments and work directly with patients, residents, pre-doctoral students, as well as the PLUS Clinic faculty providers and staff.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

The Program Assistant provides multi-task clerical support for dental clinic operations specific to the PLUS Clinic.  The person in this position will schedule and confirm appointments and work directly with patients, pre-doctoral students, as well as the PLUS Clinic faculty providers and staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1.      Responsible for telephone coverage of the front desk,  taking and distributing messages, and answering all callers’ questions. Checking PLUS clinic email daily for information and to respond to communication.

2.      Provides excellent customer service to patients arriving for appointments. Notifies faculty, students, and staff to inform them of patient arrival.

3.      Schedules appointments to accommodate patients; resolves scheduling conflicts and fits in emergency appointments.  Confirms appointments with patients for 2 days ahead so if patient cancelled can fill from the waitlist.

4.      Verifies contact information and that insurance or medical assistance are still in force.  Gets insurance pre-authorization of coverage.  Informs patient of today's charges and any previous balance due before any service is rendered (if indicated). 

5.      Requests payment for any procedures in accordance with the UMSOD/PLUS Clinic’s policies and procedures guidelines.  Responds to inquiries about patient's account. Requests Ryan White grant policy and eligibility documentation upon initial patient registration/entry into Axium and when documentation expire.

6.       Prints patient appointment reminders; patient consent and treatment plan as indicated.

7.      Collects and scans patient laboratory bloodwork and proof of income, ID, 2 forms that verify address, all necessary documents for eligibility.  Scanned into patient chart. Calls Social Worker/patient advocate. ahead to get necessary documents.

8.      Verifies daily that a treatment note and procedure code has been entered in the patient chart by the PLUS Clinic providers. Notifies provider if information is missing. Enters missed appt code in chart.

9.      Collects and assures compliance with Ryan White Standards of Care- eligibility documents.

10.  Able to evaluate the patient’s situation and schedule the patient in the appropriate appointment slot.

11.  Checks and verifies that that patients’ documents are current up to date, legible, fills out the Plus Ruyan White eligibility form on each and every patient.

12.  Does not schedule patients whose charts are locked or have been sent to collections.

13.   Look ahead in Schedule to determine missing documents for patient and informs pt ahead of time to forward the documents to PLUS clinic.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); Bachelor’s degree preferred.2+ years’ related experience, working in a medical/dental setting. Attention to detail and organization skills important. Related education may be substituted for experience on a year for year basis. Knowledge of insurance can be helpful.

Required Knowledge / Skills / Abilities:

Knowledge of standard office procedures; computer programs such as excel. Able to operate computer and other office machines, such as fax, answering telephones, as well greeting visitors.  Skill in filing documents according to alphabetic and numeric sequences. Ability to apply close attention to detail in performing routine clerical tasks.  Ability to follow oral and written instructions.  Ability to maintain effective work relationships.

ADDITIONAL CONDITIONS OF EMPLOYMENT:

Overtime, weekend, on-call and shift work may be required.

This job description is designed to give an outline of what job duties are expected of this position.  As an outline it does not fully describe or limit the extent of the position’s duties.  The Corporation and its supervisors may amend the job description as it deems necessary, without advance notice.  The job description is not intended to create an employment contract and should not be construed as such.

U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry.  U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the public.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

Under general supervision by a licensed dentist, perform general chairside and clinical functions related to patient dental care, as permitted by the Maryland COMAR regulation. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Perform intraoral rinsing and aspiration procedures
• Retract oral tissues, including lips, cheeks, tongue, and flaps
• Place and remove materials used for isolation of the dentition (non-retentive materials only)
• Check for loose orthodontic bands
• Provide oral hygiene instructions to patients
• Perform intraoral photography
• Expose and process dental radiographs
• Take impressions for mouth guards or diagnostic casts
• Apply topical anesthesia
• Cure dental materials using a halogen light
• Assist with oral surgery procedures
• Assist with Endodontic procedures
• Assist with dental anesthesia procedures, as permitted, with exceptional proficiency
• Order, receive, and maintain inventory of clinical supplies and equipment
• Clean and maintain clinical equipment and properly dispose of materials after procedures
• Perform infection control procedures, including setting up disposable barriers and proper sharps handling
• Enter data and schedule follow-up appointments as needed
• Float between clinics based on operational needs
• Collaborate with the business manager and scheduling team to support clinic operations

Additional Duties: In addition to your original duties as outlined in this job description, all Clinical Dental Assistants are required to float as needed between different departments to support staffing shortages and operational needs.

Departments may include, but are not limited to:

• Orthodontics
• Pediatrics
• Oral Surgery
• Special Care & Geriatric
• Plus, Clinic
• Advanced General Dentistry
• Periodontics (tentatively)
• Prosthodontics(tentatively)
• Endodontics(tentatively)

This requirement ensures flexibility and coverage to maintain high-quality patient care throughout UMSOD.

Qualifications:

1. 0–3 years of experience in a dental or oral surgery setting (new grads welcome!)
2. Current X-ray certification (required)
3. CPR certification (required)
4. DAANCE Certification is a plus
5. Excellent communication and interpersonal skills
6. Ability to remain calm under pressure and provide compassionate care
7. Strong attention to detail and organizational skills
8. Proficiency with dental software is a plus

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); one years’ related experience.  Related education may be substituted for experience on a year for year basis.

OTHER:

Employees in this job class must be CPR certified and are obligated to meet and maintain Maryland State requirements for dental radiography.

Required Knowledge / Skills / Abilities:

Thorough knowledge of the principles of dental assisting theory, technique, and practice. Skill in procedures using sit-down four-handed dentistry techniques. Skill in the use of dental instruments and equipment. Ability to wear and work in personal protective equipment. Ability to follow oral and written instructions.  Ability to communicate effectively orally and in writing.

ADDITIONAL CONDITIONS OF EMPLOYMENT:

Employees in this job class may be required to receive immunization to prevent illness due to exposure to bloodborne pathogens.

This job description is designed to give an outline of what job duties are expected of this position.  As an outline it does not fully describe or limit the extent of the position’s duties.  UM FDSP Associates P.A., and its supervisors may amend the job description as it deems necessary, without advance notice.  The job description is not intended to create an employment contract and should not be construed as such.

SUMMARY:

U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry.  U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the general public.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

The Program Assistant provides multi-task clerical support for dental clinic operations.  The person in this position will schedule and confirm appointments and work directly with patients, residents, pre-doctoral students, and staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1.      Responsible for telephone coverage of the front desk, taking and distributing messages, and answering all callers’ questions.

2.      Provides excellent customer service to patients arriving for appointments. Contacts faculty, students, and staff to inform them of patient arrival.

3.      Schedules appointments to accommodate patients; resolves scheduling conflicts and fits in emergency appointments. 

4.      Confirms appointments with patients for the next business day.

5.      Verifies contact information and that insurance or medical assistance are still in force. 

6.      Gets insurance pre-authorization of coverage. 

7.      Informs patient of today's charges and any previous balance due before any service is rendered. 

8.      Requests payment for any procedures in accordance with the University of Maryland Dental School's policies and procedures guidelines.   

9.      Responds to inquiries about patient's accounts.

10.  Requests payment when account is delinquent; may assist Patient Account Specialist to correct errors when necessary.

11.  Handles day-to-day payment transactions makes changes; receives checks; processes credit card transactions; issues receipts; validates parking.

12.  Processes and reconciles daily receipt with AxiUM daily ledger and deposit receipts into the night deposit box.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); 1 - 3 years’ related experience.  Related education may be substituted for experience on a year for year basis. 

Required Knowledge / Skills / Abilities:

Knowledge of standard office procedures; must be able to operate computers and other office machines, such as fax, calculator, answering telephones, as well greeting visitors and so on.  Skill in filing documents according to alphabetic and numeric sequences; in operating manual and automated office equipment; Ability to apply close attention to detail in performing routine clerical tasks.  Ability to follow oral and written instructions.  Ability to maintain effective work relationships.

 ADDITIONAL CONDITIONS OF EMPLOYMENT:

This job description is designed to give an outline of what job duties are expected of this position.  As an outline it does not fully describe or limit the extent of the position’s duties.  UM FDSP Associates, and its supervisors may amend the job description as it deems necessary, without advance notice.  The job description is not intended to create an employment contract and should not be construed as such.

U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry.  U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the general public.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

The Insurance Specialist primary duty is to assist patients and staff with Medical Assistance inquiries.  The person in this position will work with various clinics, providers and insurance representatives to successfully obtain pre-authorizations and submit patient claims.  The Insurance Specialist must be knowledgeable of the State of Maryland Medicaid program and monitor the changes in the associated plans and policies. STRONG MEDICAID background preferred.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Verifying and entering dental insurance and communication with insurance companies. 

2. Determining MA eligibility and obtaining proper identification from patients.

3. Must possess a know elementary principles and terminology to understand and solve simple problems, or enough knowledge to undertake a task but not thoroughly familiarity. know elementary principles and terminology to understand and solve simple problems, or enough knowledge to undertake a task but not thoroughly familiarity. know elementary principles and terminology to understand and solve simple problems, or enough knowledge to undertake a task but not thoroughly familiarity.strong knowledge of elementary principles and terminology of Medical Assistance rules and regulations regarding dentistry as well as the policies and procedures of the Associated Health Choice health maintenance organizations policies and procedures of State of Maryland Medicaid program and its associated plans.

4. Monthly research of assigned insurance accounts receivables to determine and resolve any outstanding problems with claims and resubmit claims as needed.

5. Answer patient, students, and staff inquiries regarding MA dental insurance by phone or in person.

6. Manually submit pre-authorizations & claims as required by insurance with appropriate attachments

7. Determine and resolve problems with claims rejected by the EDI submission system.

8. Create a daily check log in Excel

9. Preparing daily deposit of checks which will include copies of all checks, completed daily deposit summary, and bank deposit report from axiom.

10. Research explanation of benefits (EOB’s) for proper patient and insurance code information.

11. Reconcile checks.

12. Post all payments to proper to the correct patient account, allocate payments to the correct treatment, apply the correct discounts, courtesies, and write-offs or transfers as indicated by appropriate insurance policy.

13. Review patient accounts to detect any errors or inconsistencies. Check for accuracy and discrepancies and conduct appropriate research to resolve discrepancies. Include any notes, making adjustments or prepare refund requests.

14. Work with program assistants in various clinics to ensure accurate entering of patient insurance information.

15. Maintain manual and automated record systems.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED).

Required Knowledge / Skills / Abilities:

At least three years accounting clerical experience. Experience working with automated clinical information systems and Microsoft Office products (Excel and Word). Skill in performing mathematical computations, reviewing and processing financial documents, reconciling financial data, operating calculator, and manual and automated office equipment.  Candidate must have the ability to communicate effectively both orally and in writing, prepare written records and reports, and work effectively in a team environment. Additional duties as assigned. This position entails daily public contact.

ADDITIONAL CONDITIONS OF EMPLOYMENT:

This job description is designed to give an outline of what job duties are expected of this position.  As an outline it does not fully describe or limit the extent of the position’s duties.  UM FDSP Associates P.A. and its supervisors may amend the job description as it deems necessary, without advance notice.  The job description is not intended to create an employment contract and should not be construed as such.

SUMMARY:

U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry.  U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the general public.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

Under direct supervision, provides clinical support services involving sterilization, preparation, distribution, collection, and storage of medical supplies and equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Prepares instruments for sterilization and decontamination.

2. Operates washer / sterilizer, heat sealer, autoclave, and sonic washer to clean, decontaminate, and sterilize instruments and equipment. 

3. Adjusts and records pressure, temperature, and time in accordance with standard procedures.

4. Sorts and stores sterilized instruments and equipment in appropriate area.

5. Pre-packages cassettes wraps cassettes in sterile paper and attaches identification labels.

6. Loads instrument carts with cassettes, supplies, and equipment according to patient care requirements. 

7. Transports carts to appropriate clinic or service area.

8. Receives, inspects, and verifies return of all contaminated instruments from students and faculty. 

9. Transports these to Central Sterile Unit.  Initiates procedures regarding missing or damaged instruments.

10. Logs instruments in and out using manual or bar code system.  Enters and retrieves data from computerized database.

11. Completes requisitions to order supplies. 

12. Receives, unpacks, labels, and places supplies in proper order on shelves or cluster cabinets.

13. Maintains and updates logs and records of supply transactions. 

14. Compiles and files documents such as packing slips, purchase requisitions, and vendor information.

15. Observes universal precautions regarding the handling of infectious waste.

16. Performs a variety of routine clerical duties such as answering phone, taking and relaying information, and filing.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); 1 year of related experience in materials management, central sterilization or similar healthcare setting. 

Required Knowledge / Skills / Abilities:

Ability to perform basic arithmetic calculations. Ability to follow oral and written instructions.  Ability to communicate effectively orally and writing.  Ability to perform extensive standing and walking. Ability to push and pull carts of supplies to make deliveries around the building.  Ability to lift, stock shelves, and load carts of supplies and equipment.  Ability to maintain accurate and up-to-date records and logs.  Ability to wear and work in personal protective equipment.  General knowledge of universal precautions regarding the handling of infectious waste.

ADDITIONAL CONDITIONS OF EMPLOYMENT:

Employees in this job class may be required to receive immunization shots to prevent illness due to exposure to bloodborne pathogens.

Overtime, weekend, on-call and shift work may be required.

This job description is designed to give an outline of what job duties are expected of this position.  As an outline it does not fully describe or limit the extent of the position’s duties.  UM FDSP Associates PA and its supervisors may amend the job description as it deems necessary, without advance notice.  The job description is not intended to create an employment contract and should not be construed as such.

U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry.  U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the general public.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

Provides multi-task clerical support for dental clinic operations.  Works directly with patients, residents, pre-doctoral students, and staff.  Supports billing and collections efforts under direction of Office Administrator.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1.      Responsible for telephone coverage of the front desk, taking and distributing messages, and answering all callers’ questions.   

2.      Provides excellent customer service to patients arriving for appointments. Contacts faculty, students, and staff to inform them of patient arrival.  Provides tours of clinic facilities to special guests and provides generally a hospitable environment for all patients and guests. 

3.      Assists Office Administrator with Student Orientation process.  Conducts student orientation tours.  Conducts exit interviews.  Assists with training students on the clinical policies.

4.      Schedules appointments to accommodate patients; resolves scheduling conflicts and fits in emergency appointments.  Makes any necessary arrangements for patients’ special needs.  Confirms appointments with patients for the next business day.

5.      Verifies contact information and that insurance or medical assistance are still in force.  Obtains insurance pre-authorization of coverage.  Informs patient of today's charges and any previous balance due before any service is rendered. 

6.      Completes claims coding and submission on a bi-weekly basis for assigned clinic with direction from Office Administrator.

7.   Requests payment for any procedures in accordance with the University of Maryland Dental School's policies and procedures guidelines.   Responds to inquires about patient's account. Requests payment when account is delinquent. Under direct supervision performs account reconciliations.

8.      Under direct supervision, handles day to day payment transactions makes change; receives checks; processes credit card transactions; issues receipts; writes outcome assessments for identified accounts.

9.    Under direct supervision, handles all account correspondence for assigned clinic. May contact patient directly for past due balance, payment plans, or to collect coinsurance or private pay amounts.

10.  Under direct supervision, processes and reconciles daily receipt with AxiUM daily ledger and deposit receipts into the night deposit box.

11.  Under direct supervision, follows up with insurance carriers on unpaid claims. Completes and files reconsideration requests to carriers with additional documentation or corrections.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); 3 or more years’ related experience.  Related education may be substituted for experience on a year for year basis. 

Knowledge of standard office procedures; must be able to operate computer and other office machines, such as fax, calculator, answering telephones, as well greeting visitors and.  Skilled in filing documents according to alphabetic and numeric sequences; in operating manual and automated office equipment; Ability to apply close attention to detail in performing routine clerical tasks.  Ability to follow oral and written instructions.  Ability to maintain effective work relationships.

ADDITIONAL CONDITIONS OF EMPLOYMENT:

Overtime, weekend, on-call and shift work may be required.

This job description is designed to give an outline of what job duties are expected of this position.  As an outline it does not fully describe or limit the extent of the position’s duties.  UM FDSP Associates PA and its supervisors may amend the job description as it deems necessary, without advance notice.  The job description is not intended to create an employment contract and should not be construed as such.

U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry.  U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the general public.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

Under general supervision, performs accounting clerical or bookkeeping tasks to support accounts payable/receivable, and/or other accounting related functions.  Posts journal entries, processes payments or deposits, and verifies accuracy of data.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Responsible for collecting, posting, and managing account payments. Ensures claim information is complete and accurate including but not limited to:

1. Posting of all received payments from insurance companies and patients.

2. Inputs data; records and verifies details of transactions in logs, journals, ledgers, and automated systems

3. Updating daily check database as to checks assigned

4. Review, sort and distribute incoming insurance documentation requests to appropriate business and/or insurance clinic staff.

5. Preparing daily deposits of check copies (received from lockbox and as per check database assignments) as appropriate including:  completed Daily Deposit Summary and Bank Deposit Report from AxiUm.

6. Reviewing patient accounts, being alert for errors or inconsistencies; checking for accuracy and discrepancies; preparing refund requests; rebilling to secondary insurance with appropriate attachments.

7. Proven ability to work in a team environment where everyone does everything daily including opening, distributing incoming mail, preparing outgoing mail and copying chart records.

Note:  The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs. 

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED)

Salary is commensurate with experience

This job description is designed to give an outline of what job duties are expected of this position.  As an outline it does not fully describe or limit the extent of the position’s duties.  UM FDSP Associates P.A. and its supervisors may amend the job description as it deems necessary, without advance notice.  The job description is not intended to create an employment contract and should not be construed as such.

U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the general public.

U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry.  U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the general public.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

Reporting directly to the Business Manager, the candidate will work with necessary members of the business team and clinic providers to reconcile and maintain all patient accounts receivables and monitor all collections of patient and dental insurance payments. The successful candidate will support the administrative needs of patient dental insurance plans by ensuring the coordination of dental benefits are accurate and considered as part of the financial planning.

Responsible for a variety of operational and administrative duties, such as serving as a liaison between dental insurance carriers, dental staff and faculty and dental patients to resolve any concerns and maintain a positive working relationship. The successful candidate will have a strong attention to detail while providing support to the dental patients, dental insurance and dental business team. You will always work under tight deadlines while ensuring confidentiality.  

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1.      Monitor, review and reconcile patient accounts. Review patient statements, as necessary. Will be necessary to review outstanding balances on both patient side and insurance side.

2.      Handles all account correspondence for assigned clinic. May contact patient directly for past due balance, payment plans, or to collect coinsurance or private pay amounts.

3.      Set up and modify patient payment plans

4.      Address account adjustments.

5.      Audit patient records to ensure balances are accurate and charged correctly

6.      Meet with patients and/or providers to process forms, review accounts, establish payment plans, answer questions regarding balances (insurance and/or private pay)

7.      Communicate with Business Manager regarding patient issues and collections.

8.      Coordinate with Business Managers and front desk staff for insurance-required documentation and paperwork/x-rays

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); 3 years’ related billing experience, preferably in a dental office setting.  Related education may be substituted for experience on a year for year basis. 

Required Knowledge / Skills / Abilities:

Ability to independently perform specialized tasks.  Skill in applying basic analytical skills to problems where clear precedent may not exist.  Skill in organizing and executing multiple assignments under specific time constraints.  Ability to communicate effectively orally and in writing.  Ability to handle sensitive and confidential matters with discretion and tact.

ADDITIONAL CONDITIONS OF EMPLOYMENT:

This job description is designed to give an outline of what job duties are expected of this position.  As an outline it does not fully describe or limit the extent of the position’s duties.  UM FDSP Associates P.A.  and its supervisors may amend the job description as it deems necessary, without advance notice.  The job description is not intended to create an employment contract and should not be construed as such.

U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry.  U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the general public.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

The Program Assistant provides multi-task clerical support for dental clinic operations.  The person in this position will schedule and confirm appointments and work directly with patients, residents, pre-doctoral students, and staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1.      Responsible for telephone coverage of the front desk, taking and distributing messages, and answering all callers’ questions.

2.      Provides excellent customer service to patients arriving for appointments. Contacts faculty, students, and staff to inform them of patient arrival.

3.      Schedules appointments to accommodate patients; resolves scheduling conflicts and fits in emergency appointments. 

4.      Confirms appointments with patients for the next business day.

5.      Verifies contact information and that insurance or medical assistance are still in force. 

6.      Gets insurance pre-authorization of coverage. 

7.      Informs patient of today's charges and any previous balance due before any service is rendered. 

8.      Requests payment for any procedures in accordance with the University of Maryland Dental School's policies and procedures guidelines.   

9.      Responds to inquiries about patient's accounts.

10.  Requests payment when account is delinquent; may assist Patient Account Specialist to correct errors when necessary.

11.  Handles day-to-day payment transactions makes changes; receives checks; processes credit card transactions; issues receipts; validates parking.

12.  Processes and reconciles daily receipt with AxiUM daily ledger and deposit receipts into the night deposit box.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); 1 - 3 years’ related experience.  Related education may be substituted for experience on a year for year basis. 

Required Knowledge / Skills / Abilities:

Knowledge of standard office procedures; must be able to operate computers and other office machines, such as fax, calculator, answering telephones, as well greeting visitors and so on.  Skill in filing documents according to alphabetic and numeric sequences; in operating manual and automated office equipment; Ability to apply close attention to detail in performing routine clerical tasks.  Ability to follow oral and written instructions.  Ability to maintain effective work relationships.

U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry.  U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the general public.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

SUMMARY:

Reports to the Faculty Practice Manager, is responsible for accounting, budget and business management functions.  Supports the clinical operation by overseeing core business functions related to accounts receivable, payable, purchases and the like. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

                 Front Desk Supervisor

Customer Service:

• Implements culture projecting an interest in serving others - friendly, courteous, helpful, and responsive front office staff
• Ensures professional attire worn by front office staff
• Ensure compliance with OSHA Guidelines including PPE

                 Monitors Performance Parameters of Practice and Staff:

• Ensure front office and reception space in clean, neat, and orderly condition
• Ensure front office and reception equipment and furniture maintained, clean, and up to date
• Ensures optimization of all patient schedules
• Make sure provider schedules are booked
• Maximize support for new patient onboarding for entire practice
• Simplify registration
• Complete accurate information
• Manage timely lab pick-up and delivery for entire practice
• Maximize insurance processing support for entire practice
• Ensures pre-authorizations submitted same day as treatment plan approved
• Ensures communications with patients upon receipt of pre-authorizations from insurance company
• Review payment options and establish payment plans
• Ensures procedures submitted to insurance on day of service
• Includes dental insurance processing
• Ensures optimal collections process for entire practice
• Ensures optimal insurance processing
• Ensures compliance of collection of patients portion on day of service
• Timely and appropriate adjustments

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

Bachelor’s degree in a related field and two years of experience in a fee for service operation.  At least one year experience supervising and training employees.  Additional experience may be substituted for some or all of the education requirement. Excellent oral and written communications skills.  A working knowledge of Excel and Word software.  Knowledge of enterprise-wide computer applications.

Required Knowledge / Skills / Abilities:

Ability to independently perform specialized tasks following stated procedures.  Skill in applying basic analytical skills to problems where clear precedent may not exist.  Thorough knowledge of and skill in applying office practices and procedures, principles of office management and supervision.  Skill in planning and coordinating clerical work; in motivating and providing guidance and instruction to clerical personnel.  Ability to interpret and apply departmental policies and procedures to everyday situations.  Ability

to establish and evaluate clerical methods and procedures; to negotiate resolution to scheduling and procedural problems; to communicate effectively both orally and in writing; to establish and maintain effective work relationships.

ADDITIONAL CONDITIONS OF EMPLOYMENT:

Incumbents must be available as dictated by the business needs of the programs.

This job description is designed to give an outline of what job duties are expected of this position.  As an outline it does not fully describe or limit the extent of the position’s duties.  The Corporation and its supervisors may amend the job description as it deems necessary, without advance notice.  The job description is not intended to create an employment contract and should not be construed as such.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

The Clinic Coordinator is responsible for the day-to-day operations of the assigned clinic area that includes coordination of resident/student operational needs, coordinate clinical activities and needs with clinical and administrative staff, ordering clinical and laboratory supplies, and participation in instructional presentations to staff and residents. Works collaboratively with management and dental assistant teams within the division and within the department to coordinate the efficient and effective daily operations of the assigned clinical and laboratory areas with consideration of the overall clinical operational needs among departmental components.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Contributes to the clinical and administrative coordination of patient, staff, faculty, and resident schedules.

2. Supports the implementation of policies for patient services, inventory control, and equipment maintenance.

3. Identifies issues and problems regarding clinic policies and procedures. Develops and implements solutions.

4. Gathers data for use in the design of the clinic operating budget.

5. Develops and implements training programs for dental assisting students that support the functions of the division and the department including the recruitment of potential future dental assistants.

6. Assists in the orientation of students, residents, or faculty of clinical policies including the use of aseptic technique and the proper use and care of operatories, instruments, and clinical equipment.

7. Ensures the timely ordering of clinical supplies, laboratory supplies, materials, implants and implant components and equipment.

8. Monitors inventory levels, accounts and assigned budgets. Interacts with manufacturing, supply, equipment and sales representatives for pricing information for the purchase of equipment, instruments, and supplies required by clinic operations.

9. Verifies procedure/treatment codes as to the accuracy as they pertain to patient treatment per ADA coding and compares that to laboratory orders submitted or implant and component orders requested.

10. Interacts with manufacturing, supply, equipment and sales representatives for pricing information for the purchase of equipment, instruments, and supplies required by prosthodontic clinic operations.

11.  Ensures compliance with Federal, State, and University rules and regulations including disease prevention and infection control. Orient and train Post Graduate Residents, Pre-doctoral students and dental assistants to comply and meet standards established with CDC requirements in regard Infection Control in a clinical setting.

12.  Serves as Scheduling Coordinator in regard to Undergraduate Students Prosthodontic Surgical and Prosthetic Restorative Assist. Assigning D3 and D4 students to prosthetic procedures according to required points needed for grades.

13. May supervise clinical and administrative staff members in the performance of duties related to general operations of the prosthodontic clinic.

14. May conduct annual performance reviews, educational plans, and corrective action/disciplinary action as needed.

15. May participate in didactic presentations related to clinical assisting techniques.

16. Perform dental assistant duties as assigned.

17. Perform other related duties as assigned. Specific duties and responsibilities may vary based upon individual clinic needs.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

Bachelor’s degree in related field. Specialization in dentistry preferred. Five (5) years as a clinical technician. For a specialty clinic, two (2) years must have been in the area of specialty. Prefer at least one (1) year in coordination work or clerical support services. Applicable certifications/licensure in the specialty area by the Maryland State/national regulatory agency/organization. May substitute years of experience for the education requirement

Required Knowledge / Skills / Abilities:

Comprehensive knowledge of the theories, principles, techniques, and practices for the specialty area.     Skill in procedures (related to specialty) and in the use of instruments and equipment. Ability to wear and work in personal protective equipment. Ability to communicate effectively orally and in writing and present ideas clearly and concisely.

 Ability to train, supervise and evaluate clinic personnel. Must be able to establish and maintain effective working relationships and handle sensitive material with discretion.

Ability to follow written and oral instructions and possess strong organizational skills.

Well-developed interpersonal skills and the ability to effectively relate to peers, faculty and staff, is a necessity. Work collaboratively and possess ability to motivate and encourage staff.

ADDITIONAL CONDITIONS OF EMPLOYMENT:

Employees in this job class may be required to receive immunization shots to prevent illness due to exposure to bloodborne pathogens.

 Overtime, weekend, on-call and shift work may be required.

This job description is designed to give an outline of what job duties are expected of this position.  As an outline it does not fully describe or limit the extent of the position’s duties.  UM FDSP Associates P.A. and its supervisors may amend the job description as it deems necessary, without advance notice.  The job description is not intended to create an employment contract and should not be construed as such.

U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry.  U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the general public.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

Under general supervision, performs accounting clerical or bookkeeping tasks to support accounts payable/receivable, and/or other accounting related functions.  Posts journal entries, processes payments or deposits, and verifies accuracy of data.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Places and removes rubber dams, matrix bands, and/or retraction cords.

2. Applies topical anesthesia, fluoride, and desensitizing agents as instructed by a dentist.

3. Removes excess cement.

4. Maintenance of Implant kits

5. Prepares impressions for study models.

6. Prepares, places, and removes temporary crowns.

7. Constructs athletic mouth guards and customized trays.

8. Performs vitality tests.

9. Prepares and fits stainless steel crowns.

10. Removes sutures.

11. Removes and places subsequent periodontal dressing.

12. Dries root canals.

13. Etches teeth.

14. Performs all the duties of a Dental Assistant, Radiology-Certified.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); two years’ prior experience as a Dental Assistant.  Related education may be substituted for experience on a year for year basis.

OTHER:

Employees in this job class must be CPR certified and are obligated to meet and maintain Maryland State Radiology License, National Certification, and Maryland State requirements for dental assisting and dental radiography. Dental Assistant will also be required to be medically fit tested to wear N9 mask.

Required Knowledge / Skills / Abilities:

Thorough knowledge of the principles of dental assisting theory, technique, and practice. Skill in procedures using sit-down four-handed dentistry techniques. Skill in the use of dental instruments and equipment. Ability to wear and work in personal protective equipment. Ability to follow oral and written instructions.  Ability to communicate effectively orally and in writing.

U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry.  U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the general public.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

Under general supervision by a licensed dentist, perform general chairside and clinical functions related to patient dental care, as permitted by the Maryland COMAR regulation. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Performs intra-oral rinsing and aspiration procedure.

2. Retracts oral tissues including lips, cheeks, tongue, and flaps.

3. Places and removes materials for isolation of the dentition, provided the material is not retained by the dentition.

4. Checks for loose bands.

5. Provides oral hygiene instructions to patients.

6. Performs intra-oral photography. 

7. Exposes and process dental radiographs.

8. Taking impressions for mouth guards or diagnostic casts.

9. Orders, receives, and maintains inventory of clinical supplies and equipment. 

10. Cleans and maintains clinic equipment.  Cleans up disposable supplies after a procedure.

11. May enter data or schedule follow-ups as needed.

12. Performs infection control procedures.  Set-up disposable barriers; uses proper handling techniques for sharps.

13. Applying topical anesthesia.

14. Curing using a halogen light.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); one years’ related experience.  Related education may be substituted for experience on a year for year basis.

OTHER:

Employees in this job class must be CPR certified and are obligated to meet and maintain Maryland State requirements for dental radiography.

Required Knowledge / Skills / Abilities:

Thorough knowledge of the principles of dental assisting theory, technique, and practice. Skill in procedures using sit-down four-handed dentistry techniques. Skill in the use of dental instruments and equipment. Ability to wear and work in personal protective equipment. Ability to follow oral and written instructions.  Ability to communicate effectively orally and in writing.

ADDITIONAL CONDITIONS OF EMPLOYMENT:

Employees in this job class may be required to receive immunization to prevent illness due to exposure to blood borne pathogens.

This job description is designed to give an outline of what job duties are expected of this position.  As an outline it does not fully describe or limit the extent of the position’s duties.  UM FDSP Associates P.A. and its supervisors may amend the job description as it deems necessary, without advance notice.  The job description is not intended to create an employment contract and should not be construed as such.